Rules and terms of use and payment
SISU bootcamp
1) Online bookings. By booking online, you agree to our privacy policy.
2) Your deposit, unless otherwise stated, is at least 100 euros and the final installment of the event 6 weeks before participating in the camp (unless otherwise agreed in advance by email).
3) Cancellation fees are as follows
Cancellation time before the camp
- 6 weeks 50% refund
- 5 weeks 40% refund
- 4 weeks 30% refund
- 3, 2 and 1 weeks no refund
The deposit is non-refundable!
All refunds are paid by bank transfer within 30 days.
4) It is possible to move camp dates, as long as the request is by email and SISU bootcamp confirms it.
5) A customer who fails to arrive at the camp loses the cost of the camp.
6) We reserve the right to cancel the SISU bootcamp if this has happened for compelling reasons, offer a full refund or move your participation to the next available course with appropriate compensation.
7) If for some reason you have to interrupt your participation in SISU bootcamp due to illness or accident, we will enable you to participate in a new camp at a later stage.
8) Your reservation will only be confirmed when we have received your payment.
9) The price of the camp includes meals, accommodation, planning and organizing the mentioned activities, as well as transportation from the camp-specific meeting place to the destination and back. Free transport is mentioned separately for each camp. All other transports will be charged.
10) The boot camp costs can be paid via PayPal, which also accepts all major credit and debit cards (PayPal account is not required).
11) Any non-disclosure of the medical condition will result in termination of the SISU bootcamp camp.
12) For any problems or complaints, you should first contact the trainer, if this does not solve the problem, send an e-mail with the exact complaint along with your reference number and the date of your participation in the camp within 28 days.
13) If the participant consumes or brings unauthorized alcohol to the camp area during the trip and SISU bootcamp has not authorized it, the camp ends immediately.
14) SISU bootcamp costs are kept low because we primarily advertise on social media platforms, for example, the camp photo and we assume that you accept this when you participate in the camp. However, we understand that people in certain jobs or public positions may not want this. So if you don’t want to appear on social media or in any advertisements, please let us know immediately, but before the camp starts, so that we can take this into account.
15) If you do not arrive at the SISU bootcamp without prior notice, you will be considered absent and you will lose the right to participate in the camp.
16) ALL CUSTOMERS WHOSE BEHAVIOR IS DETERMINED TO BE DISTURBING, RUDE OR VIOLENT EITHER TO BOOTCAMP STAFF OR OTHER CUSTOMERS WILL BE OBLIGED TO LEAVE AT THEIR OWN EXPENSE AND AT THE SAME TIME THEY WILL LOSE THE RIGHT TO PARTICIPATE IN THE FINAL CAMP.
17) When you receive the welcome email, you will be informed by when the SISU bootcamp camp fee must be paid. If the payment has not been made, the participation can be canceled and sold again.
Each camper is responsible for moving to the camp meeting place and the resulting costs!
If you do not arrive at the pre-arranged meeting place at the agreed time without prior notice, you will be considered absent and lose your camp spot. The costs you incur for this are your own responsibility.
18) Promotionally priced camps are only available for a limited time. Check the duration of the campaign in our sales service (info@sisubootcamp.com), if you are not sure about its duration.
19) SISU bootcamp considers adequate and appropriate travel/accident insurance to be essential. This not only protects and you from accidents, but also from any canceled travel arrangements, and unexpected circumstances such as the bankruptcy of the travel company. It is your responsibility to ensure that the insurance you purchase is suitable and sufficient to meet your specific needs and the trip you are participating in. Always keep the insurance valid when you travel to the camp site.